HomeMy WebLinkAboutExhibitsEXHIBIT A
EXHIBIT A
AXON QUOTE
Quote attached on following pages
DocuSign Envelope ID: 582EAC06-FDE7-4143-8CCD-7E0693ED6D27
Payment Terms: Net 30
Delivery Method: Fedex -Ground
Contract Number: 00010492
Q-256366-43983.952CM
Year 4 (4/15/2020-4/14/2021)
Item Description Term
(Months)Quantity List Unit
Price Net Unit Price Total (USD)
Axon Plans & Packages
85079 TECH ASSURANCE PLAN DOCK ANNUAL
PAYMENT 1 36.00 36.00 36.00
85100 AXON AUTO TAGGING SERVICE: ANNUAL
PAYMENT 180 180.00 0.00 0.00
85126 EVIDENCE.COM UNLIMITED LICENSE YEAR 4
PAYMENT 180 948.00 948.00 170,640.00
85184 TASER 60 YEAR 4 PAYMENT: X26P BASIC 50 264.00 240.00 12,000.00
87026 TECH ASSURANCE PLAN DOCK 2 ANNUAL
PAYMENT 23 216.00 216.00 4,968.00
85110 EVIDENCE.COM INCLUDED STORAGE 7,200 0.00 0.00 0.00
80015 BASIC EVIDENCE.COM LICENSE: YEAR 4
PAYMENT 100 180.00 180.00 18,000.00
85110 EVIDENCE.COM INCLUDED STORAGE 1,000 0.00 0.00 0.00
Subtotal 205,644.00
Estimated Shipping 0.00
Estimated Tax 15,011.52
Total 220,655.52
Issued: 06/01/2020
Quote Expiration: 06/30/2020
Account Number: 106954
Axon Enterprise, Inc.
17800 N 85th St.
Scottsdale, Arizona 85255
United States
Phone: (800) 978-2737
Protect Life.
PRIMARY CONTACT
Nelson Carrington
Phone: (909) 384-5690
Email: carrington_ne@sbcity.org
BILL TO
San Bernardino Police Dept. -CA
P. O. Box 1559
San Bernardino, CA 92401
US
SHIP TO
Nelson Carrington
San Bernardino Police Dept. -CA
710 North D Street
San Bernardino, CA 92401
US
SALES REPRESENTATIVE
Chris Morton
Phone: (206) 310-6165
Email: cmorton@axon.com
Fax:
Q-256366-43983.952CM
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DocuSign Envelope ID: 582EAC06-FDE7-4143-8CCD-7E0693ED6D27
Year 5 (4/15/2021-4/14/2022)
Item Description Term
(Months)Quantity List Unit
Price Net Unit Price Total (USD)
Axon Plans & Packages
85127 EVIDENCE.COM UNLIMITED LICENSE YEAR
5 PAYMENT 180 948.00 948.00 170,640.00
85185 TASER 60 YEAR 5 PAYMENT: X26P BASIC 50 264.00 240.00 12,000.00
85110 EVIDENCE.COM INCLUDED STORAGE 7,200 0.00 0.00 0.00
85079 TECH ASSURANCE PLAN DOCK ANNUAL
PAYMENT 1 36.00 36.00 36.00
85100 AXON AUTO TAGGING SERVICE: ANNUAL
PAYMENT 180 180.00 0.00 0.00
87026 TECH ASSURANCE PLAN DOCK 2 ANNUAL
PAYMENT 23 216.00 216.00 4,968.00
80016 BASIC EVIDENCE.COM LICENSE: YEAR 5
PAYMENT 100 180.00 180.00 18,000.00
85110 EVIDENCE.COM INCLUDED STORAGE 1,000 0.00 0.00 0.00
Subtotal 205,644.00
Estimated Tax 15,011.52
Total 220,655.52
Grand Total 441,311.04
Protect Life.Q-256366-43983.952CM
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DocuSign Envelope ID: 582EAC06-FDE7-4143-8CCD-7E0693ED6D27
Discounts (USD)
Quote Expiration: 06/30/2020
List Amount 478,488.00
Discounts 67,200.00
Total 411,288.00
*Total excludes applicable taxes
Protect Life.Q-256366-43983.952CM
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DocuSign Envelope ID: 582EAC06-FDE7-4143-8CCD-7E0693ED6D27
Notes
This quote is co-termed with quote Q-28932 (executed contract #00010492). Execution of this quote will replace Year 4 of contract #00010492 (Q-28932) and will cancel
invoice SI-1655520.
The Unlimited licenses in this quote will cover 180 already deployed AB3 cameras and 23 docks. If the Agency chooses to utilize any of the additional AB3 camera and dock
hardware from Q-234446, additional unlimited licenses must be purchased, and that additional hardware is no longer covered under the Technology Assurance Plan (TAP)
and are not eligible for a TAP refresh.
The parties agree the agency will be returning 25 X26P's upon execution of this quote. A Certificate of Intent to Destroy or an RMA will need to be submitted with the quote
approval listing all S/Ns of the 25 X26P's being returned.
180 AB3's and 23 docking stations that were previously deployed will be covered under the Technology Assurance Plan (TAP) and will be eligible for 1 replacement at the
same time as the equipment originally deployed on this existing contract as determined by quote Q-28932. This will take place at the end of the contract on 4/14/2022.
Protect Life.Q-256366-43983.952CM
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***Axon Internal Use Only***
Review 1 Review 2
SFDC Contract #:
Order Type:
RMA #:
Address Used:
SO #:
Comments:
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EXHIBIT B
EXHIBIT B
CONSULTANT SALES TERMS AND CONDITIONS
These Sales Terms and Conditions govern Agency’s purchase and use of the Axon products and
services detailed in Exhibit “A” (“Quote”).
1 Definitions.
“Axon Cloud Services” means Axon’s web services for Axon Evidence, Axon Records,
Axon Dispatch, and interactions between Evidence.co m and Axon Devices or Axon
client software. Axon Cloud Service excludes third-party applications, hardware
warranties, and my.evidence.com.
“Axon Devices” means all hardware provided by Axon under this Agreement.
“Quote” means an offer to sell and is only valid for devices and services on the quote at
the specified prices. Any terms within Agency’s purchase order in response to a Quote
will be void. Orders are subject to prior credit approval. Changes in the deployment
estimated ship date may change charges in the Quote. Shipping dates are estimates only.
Axon is not responsible for typographical errors in any offer by Axon, and Axon reserves
the right to cancel any orders resulting from such errors.
“Services” means all services provided by Axon under this Agreement, including
software, Axon Cloud Services, and professional services.
2 Subscription Term. All subscriptions including Axon Evidence, Axon Fleet, Officer
Safety Plans, Technology Assurance Plans, and TASER 7 plans begin after shipment of
the applicable Axon Device. If Axon ships the Device in the first half of the month, the
start date is the 1st of the following month. If Axon ships the Device in the second half of
the month, the start date is the 15th of the following month. For purchases solely of Axon
Evidence subscriptions, the start date is the Effective Date. Each subscription term ends
upon completion of the subscription stated in the Quote (“Subscription Term”).
3 Taxes. Agency is responsible for sales and other taxes associated with the order unless
Agency provides Axon a valid tax exemption certificate.
4 Shipping. Axon may make partial shipments and ship Devices from multiple locations.
All shipments are FOB shipping point via common carrier. Title and risk of loss pass to
Agency upon Axon’s delivery to the common carrier. Agency is responsible for any
shipping charges in the Quote.
5 Returns. All sales are final. Axon does not allow refunds or exchanges, except warranty
returns or as provided by state or federal law.
6 Warranty.
6.1 Hardware Limited Warranty. Axon warrants that Axon-manufactured Devices
are free from defects in workmanship and materials for 1 year from the date of
Agency’s receipt, except Signal Sidearm, which Axon warrants for 30 months
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EXHIBIT B
from the date of Agency’s receipt. Axon warrants it s Axon-manufactured
accessories for 90-days from the date of Agency’s receipt. Used CEW cartridges
are deemed to have operated properly. Extended warranties run from the
expiration of the 1-year hardware warranty through the extended warranty term.
Non-Axon manufactured Devices are not covered by Axon’s warranty. Agency
should contact the manufacturer for support of non-Axon manufactured Devices.
6.2 Claims. If Axon receives a valid warranty claim for an Axon manufactured
Device during the warranty term, Axon’s sole responsibility is to repair or replace
the Device with the same or like Device, at Axon’s option. A replacement Device
will be new or like new. Axon will warrant the replacement Device for the longer
of: (a) the remaining warranty of the original Device; or (b) 90-days from the date
of repair or replacement.
If Agency exchanges a device or part, the replacement item becomes Agency’s
property, and the replaced item becomes Axon’s property. Before delivering a
Device for service, Agency must upload Device data to Axon Evidence or
download it and retain a copy. Axon is not responsible for any loss of software,
data, or other information contained in storage med ia or any part of the Device
sent to Axon for service.
6.3 Spare Devices. Axon may provide Agency a predetermined number of spare
Devices as detailed in the Quote (“Spare Devices”). Spare Devices will replace
broken or non-functioning units. If Agency utilizes a Spare Device, Agency must
return to Axon, through Axon’s warranty return process, any broken or non-
functioning units. Axon will repair or replace the unit with a replacement Device.
Upon termination, Axon will invoice Agency the MSRP then in effect for all
Spare Devices provided. If Agency returns the Spare Devices to Axon within 30
days of the invoice date, Axon will issue a credit and apply it against the invoice.
6.4 Limitations. Axon’s warranty excludes damage related to: (a) failure to follow
Device use instructions; (b) Devices used with equipment not manufactured or
recommended by Axon; (c) abuse, misuse, or intentio nal damage to Device; (d)
force majeure; (e) Devices repaired or modified by persons other than Axon
without Axon’s written permission; or (f) Devices with a defaced or removed
serial number.
7 Device Warnings. See www.axon.com/legal for the most current Axon device warnings.
8 Design Changes. Axon may make design changes to any Axon Device or Service
without notifying Agency or making the same change to Devices and Services previously
purchased by Agency.
9 IP Rights. Axon owns and reserves all right, title, and interest in Axon devices and
services and suggestions to Axon, including all related intellectual property rights.
Agency will not cause any Axon proprietary rights to be violated. Axon through this
Agreement is granting City a nonexclusive license in relation to any Axon intellectual
property necessary for City to utilize the Services during the Term (and for any period of
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EXHIBIT B
time belong that as may be necessary to effectuate the intent of this Agreement).
10 Agency Responsibilities. Agency is responsible for: (a) Agency’s use of Axon Devices;
(b) breach of this Agreement or violation of applic able law by Agency or an Agency end
user; and (c) a dispute between Agency and a third-party over Agency’s use of Axon
Devices.
11 Confidentiality. “Confidential Information” means nonpublic information designated
as confidential or, given the nature of the information or circumstances surrounding
disclosure, should reasonably be understood to be confidential. Each Party will take
reasonable measures to avoid disclosure, disseminat ion, or unauthorized use of the other
Party’s Confidential Information. Unless required by law, neither Party will disclose the
other Party’s Confidential Information during the Term and for 5-years thereafter. Axon
pricing is Confidential Information and competition sensitive. If Agency is required by
law to disclose Axon pricing, to the extent allowed by law, Agency will provide notice to
Axon before disclosure. Axon may publicly announce information related to this
Agreement. Parties understand and acknowledge that this Agreement and the Exhibits
are subject to release under the Public Records Act.
12 Delays. Axon will use commercially reasonable efforts to deliver Products and services
as soon as practicable. If delivery is interrupted due to causes beyond Axon’s control,
Axon may delay or terminate the delivery with reaso nable notice.
13 Force Majeure. Neither Party will be liable for any delay or failure to perform under the
Agreement due to a cause beyond the Parties’ reasonable control, including acts of God,
labor disputes, industrial disturbances, utility failures, earthquake, storms, elements of
nature, blockages, embargoes, riots, acts or orders of government, terrorism, or war.
14 Effect of Termination. Agency will be invoiced and obligated to pay for the remainder
of the MSRP for TASER 60 hardware received before t he termination date. In the case of
termination for non-appropriations, Axon will not invoice Agency if Agency returns the
CEW, battery, holster, and unused cartridges to Axon within 30 days of the date of
termination.
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EXHIBIT C
EXHIBIT C
AXON CLOUD SERVICES TERMS OF USE
1 Definitions.
“Agency Content” is data uploaded into, ingested by, or created in Axon Cloud Services
within Agency’s tenant, including media or multimed ia uploaded into Axon Cloud
Services by Agency. Agency Content includes Evidence but excludes Non-Content Data.
“Evidence” is media or multimedia uploaded into Axon Evidence as 'evidence' by an
Agency. Evidence is a subset of Agency Content.
“Non-Content Data” is data, configuration, and usage information abo ut Agency’s Axon
Cloud Services tenant, Axon Devices and client soft ware, and users that is transmitted or
generated when using Axon Devices. Non-Content Data includes data about users
captured during account management and customer support activities. Non-Content Data
does not include Agency Content.
“Personal Data” means any information relating to an identified o r identifiable natural
person. An identifiable natural person is one who can be identified, directly or indirectly,
in particular by reference to an identifier such as a name, an identification number,
location data, an online identifier or to one or mo re factors specific to the physical,
physiological, genetic, mental, economic, cultural or social identity of that natural person.
2 Access. Upon Axon granting Agency a subscription to Axon Cloud Services, Agency
may access and use Axon Cloud Services to store and manage Agency Content. Agency
may not exceed more end users than the Quote specifies. Axon Air requires an Axon
Evidence subscription for each drone operator. For Axon Evidence Lite, Agency may
access and use Axon Evidence only to store and manage TASER CEW and TASER
CAM data (“TASER Data”). Agency may not upload non-TASER Data to Axon
Evidence Lite.
3 Agency Owns Agency Content. Agency controls and owns all right, title, and interest in
Agency Content. Except as outlined herein, Axon obt ains no interest in Agency Content,
and Agency Content are not business records of Axon. Agency is solely responsible for
uploading, sharing, managing, and deleting Agency Content. Axon will have limited
access to Agency Content solely for providing and supporting Axon Cloud Services to
Agency and Agency end users.
4 Security. Axon will implement commercially reasonable and appropriate measures to
secure Agency Content against accidental or unlawfu l loss, access or disclosure. Axon
will maintain a comprehensive information security program to protect Axon Cloud
Services and Agency Content including logical, physical access, vulnerability, risk, and
configuration management; incident monitoring and response; encryption of uploaded
digital evidence; security education; and data prot ection. Axon agrees to the Federal
Bureau of Investigation Criminal Justice Informatio n Services Security Addendum.
5 Agency Responsibilities. Agency is responsible for: (a) ensuring Agency owns Agency
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Content; (b) ensuring no Agency Content or Agency end user’s use of Agency Content or
Axon Cloud Services violates this Agreement or applicable laws; and (c) maintaining
necessary computer equipment and Internet connectio ns for use of Axon Cloud Services.
If Agency becomes aware of any violation of this Agreement by an end user, Agency will
immediately terminate that end user’s access to Axo n Cloud Services.
Agency will also maintain the security of end user names and passwords and security and
access by end users to Agency Content. Agency is responsible for ensuring the
configuration and utilization of Axon Cloud Services meet applicable Agency regulation
and standards. Agency may not sell, transfer, or sublicense access to any other entity or
person. Agency shall contact Axon immediately if an unauthorized party may be using
Agency’s account or Agency Content, or if account information is lost or stolen.
6 Privacy. Axon will not disclose Agency Content or informatio n about Agency except as
compelled by a court or administrative body or required by law or regulation. If Axon
receives a disclosure request for Agency Content, Axon will give Agency notice, unless
legally prohibited from doing so, to allow Agency t o file an objection with the court or
administrative body. Agency agrees to allow Axon access to certain information from
Agency to: (a) perform troubleshooting services upo n request or as part of regular
diagnostic screening; (b) enforce this Agreement or policies governing the use of Axon
Evidence; or (c) perform analytic and diagnostic evaluations of the systems.
7 Axon Body 3 Wi-Fi Positioning. Axon Body 3 cameras offers a feature to enhance
location services where GPS/GNSS signals may not be available, for instance, within
buildings or underground. Agency administrators can manage their choice to use this
service within the administrative features of Axon Cloud Services. If Agency chooses to
use this service, Axon must also enable the usage o f the feature for Agency’s Axon Cloud
Services tenant. Agency will not see this option with Axon Cloud Services unless Axon
has enabled Wi-Fi Positioning for Agency’s Axon Clo ud Services tenant. When Wi-Fi
Positioning is enabled by both Axon and Agency, Non-Content and Personal Data will be
sent to Skyhook Holdings, Inc. (“Skyhook”) to facilitate the Wi-Fi Positioning
functionality. Data controlled by Skyhook is outside the scope of the Axon Cloud
Services Privacy Policy and is subject to the Skyhook Services Privacy Policy.
8 Storage. For Axon Unlimited Device Storage subscriptions, Agency may store unlimited
data in Agency's Axon Evidence account only if data originates from Axon Capture or
the applicable Axon Device. Axon may charge Agency additional fees for exceeding
purchased storage amounts. Axon may place Agency Co ntent that Agency has not
viewed or accessed for 6 months into archival storage. Agency Content in archival
storage will not have immediate availability and may take up to 24 hours to access.
9 Location of Storage. Axon may transfer Agency Content to third-party subcontractors
for storage. Axon will determine the locations of data centers for storage of Agency
Content. For United States agencies, Axon will ensure all Agency Content stored in Axon
Cloud Services remains within the United States. Ownership of Agency Content remains
with Agency.
10 Suspension. Axon may temporarily suspend Agency’s or any end user’s right to access
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EXHIBIT C
or use any portion or all of Axon Cloud Services immediately upon notice, if Agency or
end user’s use of or registration for Axon Cloud Services may: (a) pose a security risk to
Axon Cloud Services or any third-party; (b) adversely impact Axon Cloud Services , the
systems, or content of any other customer; (c) subject Axon, Axon’s affiliates, or any
third-party to liability; or (d) be fraudulent.
Agency remains responsible for all fees incurred through suspension. Axon will not
delete Agency Content because of suspension, except as specified in this Agreement.
11 Axon Cloud Services Warranty. Axon disclaims any warranties or responsibility for
data corruption or errors before Agency uploads dat a to Axon Cloud Services.
12 Axon Cloud Services Restrictions. Agency and Agency end users (including
employees, contractors, agents, officers, volunteers, and directors), may not, or may not
attempt to:
12.1 copy, modify, tamper with, repair, or create derivative works of any part of Axon
Cloud Services;
12.2 reverse engineer, disassemble, or decompile Axon Cloud Services or apply any
process to derive any source code included in Axon Cloud Services, or allow
others to do the same;
12.3 access or use Axon Cloud Services with the intent to gain unauthorized access,
avoid incurring fees or exceeding usage limits or quotas;
12.4 use trade secret information contained in Axon Cloud Services, except as
expressly permitted in this Agreement;
12.5 access Axon Cloud Services to build a competitive device or service or copy any
features, functions, or graphics of Axon Cloud Services;
12.6 remove, alter, or obscure any confidentiality or proprietary rights notices
(including copyright and trademark notices) of Axon’s or Axon’s licensors on or
within Axon Cloud Services; or
12.7 use Axon Cloud Services to store or transmit infringing, libelous, or other
unlawful or tortious material; to store or transmit material in violation of third-
party privacy rights; or to store or transmit malicious code.
13 After Termination. Axon will not delete Agency Content for 90-days following
termination. There will be no functionality of Axon Cloud Services during these 90-days
other than the ability to retrieve Agency Content. Agency will not incur additional fees if
Agency downloads Agency Content from Axon Cloud Services during this time. Axon
has no obligation to maintain or provide Agency Content after these 90-days and will
thereafter, unless legally prohibited, delete all Agency Content. Upon request, Axon will
provide written proof that Axon successfully deleted and fully removed all Agency
Content from Axon Cloud Services.
14 Post-Termination Assistance. Axon will provide Agency with the same post-
termination data retrieval assistance that Axon generally makes available to all
customers. Requests for Axon to provide additional assistance in downloading or
transferring Agency Content, including requests for Axon’s data egress service, will
result in additional fees and Axon will not warrant or guarantee data integrity or
readability in the external system.
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EXHIBIT C
15 U.S. Government Rights. If Agency is a U.S. Federal department or using Axon Cloud
Services on behalf of a U.S. Federal department, Axon Cloud Services is provided as a
“commercial item,” “commercial computer software,” “commercial computer software
documentation,” and “technical data”, as defined in the Federal Acquisition Regulation
and Defense Federal Acquisition Regulation Supplement. If Agency is using Axon Cloud
Services on behalf of the U.S. Government and these terms fail to meet the U.S.
Government’s needs or are inconsistent in any respect with federal law, Agency will
immediately discontinue use of Axon Cloud Services.
Survival. Upon any termination of this Agreement, the following sections in this Exhibit will
survive: Agency Owns Agency Content, Storage, Axon Cloud Services Warranty, and Axon
Cloud Services Restrictions.
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EXHIBIT D
EXHIBIT D
TECHNOLOGY ASSURANCE PLAN
1 TAP Warranty. The TAP warranty is an extended warranty that starts at the end of the
1-year Hardware Limited Warranty.
2 Officer Safety Plan. If Agency purchases an Officer Safety Plan (“OSP”), Agency will
receive the deliverables detailed in the Quote. Agency must accept delivery of the
TASER CEW and accessories as soon as available from Axon.
3 OSP 7 Term. OSP 7 begins after Axon ships the Axon Body 3 or TASER 7 hardware to
Agency. If Axon ships in the first half of the month, OSP 7 starts the 1st of the following
month. If Axon ships in the second half of the month, OSP 7 starts the 15th of the
following month (“OSP 7 Term”).
4 TAP BWC Upgrade. If Agency has no outstanding payment obligations and purchased
TAP, Axon will provide Agency a new Axon body-worn camera (“BWC Upgrade”) as
scheduled in the Quote. If Agency purchased TAP Axo n will provide a BWC Upgrade
that is the same or like Device, at Axon’s option. Axon makes no guarantee the BWC
Upgrade will utilize the same accessories or Axon Dock.
5 TAP Dock Upgrade. If Agency has no outstanding payment obligations and purchased
TAP, Axon will provide Agency a new Axon Dock as scheduled in the Quote (“Dock
Upgrade”). Accessories associated with any Dock Upgrades are subject to change at
Axon discretion. Dock Upgrades will only include a new Axon Dock bay configuration
unless a new Axon Dock core is required for BWC compatibility. If Agency originally
purchased a single-bay Axon Dock, the Dock Upgrade will be a single-bay Axon Dock
model that is the same or like Device, at Axon’s option. If Agency originally purchased a
multi-bay Axon Dock, the Dock Upgrade will be a multi-bay Axon Dock that is the same
or like Device, at Axon’s option.
6 Upgrade Delay. Axon may ship the BWC and Dock Upgrades as scheduled in the Quote
without prior confirmation from Agency unless the Parties agree in writing otherwise at
least 90 days in advance. Axon may ship the final BWC and Dock Upgrade as scheduled
in the Quote 60 days before the end of the Subscription Term without prior confirmation
from Agency.
7 Upgrade Change. If Agency wants to change Device models for the o ffered BWC or
Dock Upgrade, Agency must pay the price difference between the MSRP for the offered
BWC or Dock Upgrade and the MSRP for the model desired. If the model Agency
desires has an MSRP less than the MSRP of the offered BWC Upgrade or Dock Upgrade,
Axon will not provide a refund. The MSRP is the MSRP in effect at the time of the
upgrade.
8 Return of Original Device. Within 30 days of receiving a BWC or Dock Upgrade,
Agency must return the original Devices to Axon or destroy the Devices and provide a
certificate of destruction to Axon including serial numbers for the destroyed Devices. If
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EXHIBIT D
Agency does not return or destroy the Devices, Axon will deactivate the serial numbers
for the Devices received by Agency.
9 Termination. If Agency’s payment for TAP, OSP, or Axon Evidence is more than 30
days past due, Axon may terminate TAP or OSP. Once TAP or OSP terminates for any
reason:
9.1 TAP and OSP coverage terminate as of the date of termination and no refunds
will be given.
9.2 Axon will not and has no obligation to provide the Upgrade Models.
9.3 Agency must make any missed payments due to the termination before Agency
may purchase any future TAP or OSP.
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EXHIBIT E
EXHIBIT E
AXON AUTO-TAGGING
1 Scope. Axon Auto-Tagging consists of the development of a module to allow Axon
Evidence to interact with Agency’s Computer-Aided Dispatch (“CAD”) or Records
Management Systems (“RMS”). This allows end users to auto-populate Axon video meta-
data with a case ID, category, and location-based on data maintained in Agency’s CAD or
RMS.
2 Support. For thirty days after completing Auto-Tagging Ser vices, Axon will provide up
to 5 hours of remote support at no additional charge. Axon will provide free support due
to a change in Axon Evidence, so long as long as Agency maintains an Axon Evidence
and Auto-Tagging subscription. Axon will not provide support if a change is required
because Agency changes its CAD or RMS.
3 Changes. Axon is only responsible to perform the Services in this Exhibit. Any
additional Services are out of scope. The Parties must document scope changes in a
written and signed change order. Changes may require an equitable adjustment in fees or
schedule.
4 Agency Responsibilities. Axon’s performance of Auto-Tagging Services requires
Agency to:
4.1 Make available relevant systems, including Agency’s current CAD or RMS, for
assessment by Axon (including remote access if possible);
4.2 Make required modifications, upgrades or alterations to Agency’s hardware,
facilities, systems and networks related to Axon’s performance of Auto-Tagging
Services;
4.3 Provide access to the premises where Axon is performing Auto-Tagging Services,
subject to Agency safety and security restrictions, and allow Axon to enter and
exit the premises with laptops and materials needed to perform Auto-Tagging
Services;
4.4 Provide all infrastructure and software information (TCP/IP addresses, node
names, network configuration) necessary for Axon to provide Auto-Tagging
Services;
4.5 Promptly install and implement any software updates provided by Axon;
4.6 Ensure that all appropriate data backups are performed;
4.7 Provide assistance, participation, and approvals in testing Auto-Tagging Services;
4.8 Provide Axon with remote access to Agency’s Axon Evidence account when
required;
4.9 Notify Axon of any network or machine maintenance t hat may impact the
performance of the module at Agency; and
4.10 Ensure reasonable availability of knowledgeable staff and personnel to provide
timely, accurate, complete, and up-to-date document ation and information to
Axon.
5 Access to Systems. Agency authorizes Axon to access Agency’s relevant computers,
network systems, and CAD or RMS solely for performing Auto-Tagging Services. Axon
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EXHIBIT E
will work diligently to identify as soon as reasonably practicable resources and
information Axon expects to use and will provide an initial list to Agency. Agency is
responsible for and assumes the risk of any problems, delays, losses, claims, or expenses
resulting from the content, accuracy, completeness, and consistency of all data, materials,
and information supplied by Agency
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